Terms of Service

1) Use of the service

You agree to use ORA PMS only for lawful purposes and in accordance with applicable regulations. You are responsible for maintaining the confidentiality of your account credentials.

2) Customer data

You retain ownership of data you enter into ORA PMS. You are responsible for ensuring you have the right to collect and process guest and operational data. We process data according to your instructions and applicable agreements.

3) Integrations

ORA PMS may integrate with third-party services (e.g., payment gateways like Stripe, channel distribution partners, messaging tools). Third-party services are subject to their own terms and policies.

4) Availability and support

We aim to keep ORA PMS available and reliable, but we do not guarantee uninterrupted access. Maintenance, updates, and unforeseen incidents may occur. Support options depend on your plan and agreement.

5) Fees and billing

If you subscribe to paid services, you agree to pay the applicable fees. Pricing is typically customized based on property size and selected modules (PMS, Channel Manager, Stripe payments, Smart TV, POS, etc.).

6) Limitation of liability

To the maximum extent permitted by law, ORA PMS shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the service.

7) Changes to these terms

We may update these Terms from time to time. Updated Terms will be posted on this page with the updated date.

8) Contact

Questions about these Terms? Contact us via the Contact page.