Legal

Privacy Policy

This Privacy Policy explains how ORA PMS (“we”, “our”, “us”) collects, uses, and protects information when you visit our website or use our software services.

Last updated:

1) Information we collect

We may collect information in the following ways:

✓ Contact details you submit (name, email, phone, property details).
✓ Usage data (pages visited, approximate location, device/browser info).
✓ Software data you input while using ORA PMS (reservations, guest and operational data) — depending on your deployment.

2) How we use information

✓ Provide demos, onboarding, and customer support.
✓ Improve product features and user experience.
✓ Communicate important updates related to ORA PMS services.

3) Payments

If you enable payment features (e.g., Stripe), payment processing is handled by the payment provider. We do not store full card details on our servers. Transaction references may be stored for reconciliation and support.

4) Data security

We take reasonable measures to protect information using access controls, secure transport, and operational safeguards. No method of transmission or storage is 100% secure, but we aim to follow best practices.

5) Data retention

We retain information only as long as needed for the purposes described above, or as required by law or contract. For software deployments, retention may be configured per customer requirements.

6) Your choices

✓ Request access, correction, or deletion of your contact information.
✓ Opt out of marketing communications at any time.

7) Contact

If you have questions about this Privacy Policy, contact us via Contact page