ORA PMS is built around real hospitality workflows: reservations, room inventory, rates, guest profiles, billing, housekeeping, channel distribution, and connected guest experiences.
Visual room inventory with quick actions: create bookings, move rooms, manage blocks, and reduce mistakes.
Store guest history, IDs, notes, preferences, and stay timeline. Faster check‑in and better service.
Room charges, extras, invoices, partial payments, and balance tracking — designed for accounts teams.
The operational heart of your hotel: reservations, check‑in/out, room assignment, housekeeping, staff roles, and management reports.
Create bookings in seconds, handle walk‑ins, cancellations, extensions, and upgrades with clear timelines.
Dirty / clean / inspected / out‑of‑order statuses with staff‑friendly workflows and quick updates.
Access control for admin, front desk, accounts, manager, night audit, and more.
Occupancy, revenue, source breakdown, transaction logs, and export-ready summaries.
Keep availability, rates, and restrictions aligned across channels to reduce overbooking and improve revenue control.
Push availability and rate changes instantly and import bookings automatically into ORA PMS.
Map room types and rate plans once, then manage pricing and inventory centrally.
Stop‑sell, min/max LOS, CTA/CTD, and seasonal rules — without manual channel work.
Track what changed, when, and by whom — helpful for teams and troubleshooting.
Securely take deposits and payments, manage refunds, and keep a clean transaction history for accounts.
Collect room security deposits with clear capture / refund flows and accurate logs.
Accept payments for invoices, extras, and services with flexible methods and receipt history.
Process refunds quickly and keep reference IDs for audits and reconciliation.
Transaction logs and summaries that match your operation — easy month-wise comparisons.
Give guests a premium in-room experience: hotel info, services, QR menus, wake‑up calls, and more.
Show Wi‑Fi, hotel services, promotions, and property info in a remote-friendly UI.
Schedule wake‑up calls from the TV with reliable time handling and staff notifications.
Connect guests to restaurant menus or service requests via QR — increasing convenience and sales.
Enable guest requests and announcements for smoother operations and better reviews.
Restaurant ordering, kitchen workflows, and room posting — connected directly to ORA PMS folios.
Category menus, modifiers, quantity controls, and quick checkout — designed for speed.
Send orders to the kitchen with clean, reliable printing and staff-friendly tickets.
Charge restaurant bills to a room folio with accurate guest & invoice linkage.
Category-wise sales, top items, and daily totals to guide operations and purchasing.
